Sales Associate

Posted Mar 1, 2026

Join Balenciaga in Seoul as a Sales Associate. Contribute to the brand's legacy of excellence in luxury fashion and customer service.

Overview

Balenciaga, a prestigious member of the Kering Group, was founded in 1917 by Cristóbal Balenciaga, a visionary who redefined modern couture. The brand is renowned for its bold innovations in silhouette and technique, offering collections that transcend traditional boundaries. Balenciaga is at the forefront of modernity, engaging with the digital realm, advancing material innovation, and committing to social responsibility. As part of Kering, Balenciaga provides a dynamic environment where employees can thrive and contribute to the brand's legacy of excellence.

Role & Responsibilities

Maximize sales and deliver exceptional customer service and after-sales support.
Stay informed about market and fashion trends and the business environment.
Strengthen teamwork by supporting colleagues to provide outstanding customer experiences and achieve targets.
Enhance brand culture within and outside the organization, ensuring superior customer experiences.
Actively develop new clientele and strengthen relationships with existing customers.
Assist the management team in adhering to store procedures.

Qualifications

Understanding of Balenciaga's product sensitivity and ability to embody the brand's image and values.
Interest in the luxury market and knowledge of fashion trends to develop new clients and strengthen existing relationships.
Customer service mindset with strong communication skills to deliver excellent customer and after-sales service.
Proactive and positive team player contributing to a positive work environment and teamwork.

Skills

Exceptional customer service and communication skills. Strong understanding of luxury fashion and market trends. Ability to work collaboratively in a team environment. Proactive approach to client development and relationship management.

Experience

Experience in luxury retail or a similar customer-focused environment is preferred.

Benefits

Balenciaga, as part of the Kering Group, offers a supportive environment for professional growth, encouraging employees to realize their full potential within an inspiring workplace.

Culture

Balenciaga fosters a culture of diversity and inclusion, believing that a variety of perspectives enriches the workplace and customer experience. The brand is committed to providing equal opportunities and values the growth and success of its employees.