Sales Associate

Overview

Balenciaga, a distinguished member of the Kering Group, was founded in 1917 by Cristóbal Balenciaga and has since been a trailblazer in the world of modern couture. Renowned for its bold innovations in silhouette and technique, Balenciaga continues to push boundaries across women's and men's ready-to-wear, accessories, and objects. The brand is at the forefront of digital expansion, material advancement, and social responsibility, maintaining its legacy of elegance and modernity.

Role & Responsibilities

• Maximize sales and deliver exceptional customer service and after-sales support.
• Regularly assess market and fashion trends as well as the business environment.
• Support colleagues to enhance teamwork and achieve customer experience goals.
• Strengthen brand culture internally and externally while providing superior customer experiences.
• Actively develop new clients and maintain strong relationships with existing ones.
• Assist the management team in adhering to store procedures.

Qualifications

• Understanding of Balenciaga's product sensibilities and ability to embody the brand's image and values.
• Interest in the luxury market and knowledge of fashion trends to develop new clients and strengthen existing relationships.
• Customer service mindset and excellent communication skills for delivering outstanding service.
• Proactive and positive team player contributing to a positive work environment and teamwork.

Skills

Experience

Experience in luxury retail or a similar customer-focused environment is preferred.

Benefits

Balenciaga offers a supportive environment for professional growth within the brand and the Kering Group, fostering an inspiring workplace where employees can maximize their potential.

Culture

Balenciaga is committed to nurturing a diverse workforce, enriching the workplace and customer experiences through inclusivity. The company values all forms of diversity and provides equal opportunities to all applicants, focusing on talent and capability.