Sales Associate
Join Balenciaga in Seoul as a Sales Associate. Contribute to the luxury brand's success by delivering exceptional customer service and embodying the brand's values.
Overview
Balenciaga, a distinguished name in the luxury fashion industry, was founded in 1917 by Cristóbal Balenciaga and has since become synonymous with innovative couture. As part of the esteemed Kering Group, Balenciaga continues to push the boundaries of modern fashion with its avant-garde collections, which encompass women's and men's ready-to-wear, accessories, and objects. The brand is committed to digital expansion, material innovation, and social responsibility, maintaining its position at the forefront of contemporary fashion.
Role & Responsibilities
- Maximize sales and deliver exceptional customer service and after-sales support.
- Regularly assess market and fashion trends as well as the business environment.
- Enhance teamwork by supporting colleagues in delivering superior customer experiences and achieving targets.
- Strengthen brand culture within and outside the organization while providing excellent customer experiences.
- Actively develop new clientele and reinforce relationships with existing customers.
- Assist the management team in adhering to store procedures.
Qualifications
- Understanding of Balenciaga's product sensitivity and ability to embody the brand's image and values.
- Interest in the luxury market and knowledge of fashion trends to develop new clients and strengthen existing relationships.
- Customer service mindset with excellent communication skills to provide outstanding customer service and after-sales support.
- Proactive and positive team player capable of maintaining a positive work environment and enhancing teamwork.
Skills
Experience
Experience in luxury retail or a similar customer-focused environment is preferred.
Benefits
Balenciaga, as part of the Kering Group, offers a supportive environment for professional growth, encouraging employees to realize their potential within an inspiring workplace.
Culture
Balenciaga fosters a culture of diversity and inclusivity, valuing the richness that varied backgrounds bring to the workplace and customer experiences. The company is committed to providing equal opportunities and selecting talent based on merit, ensuring a nurturing environment for personal and professional growth.