Sales Associate

Seniority Entry-Level
Posted Mar 1, 2026

Join Balenciaga in Santa Clara as a Sales Associate. Drive business growth and deliver exceptional customer service in a dynamic luxury fashion environment.

Overview

Balenciaga, an esteemed name in luxury fashion, is part of the renowned Kering Group, which encompasses a portfolio of illustrious brands. As an employer, Balenciaga is dedicated to fostering an environment that encourages professional growth and development, offering employees the opportunity to thrive within the House or across the Kering Group. The brand is committed to excellence, creativity, and innovation, ensuring a stimulating workplace for all its team members.

Role & Responsibilities

  • Achieve individual sales and store targets, contributing to business growth.
  • Deliver exceptional customer service, demonstrating comprehensive product knowledge and understanding of Balenciaga's heritage and brand message.
  • Maintain an organized client book with accurate data, ensuring regular client contact and follow-up.
  • Stay informed on current fashion trends and history to enhance client interactions and provide informed advice.
  • Collaborate effectively within a team, fostering open communication and proposing constructive solutions.
  • Execute daily operational tasks in line with company guidelines.

Qualifications

  • Over 3 years of experience in a similar role, preferably in retail or fashion.
  • Proven ability to manage multiple tasks in a fast-paced environment with excellent verbal and written communication skills.
  • Demonstrated success in driving sales results, exceeding personal and store goals.
  • Strong commercial awareness and business acumen with a passion for the fashion industry.
  • Strategic vision to develop the business and achieve high personal performance.

Skills

Exceptional customer service skills. Strong communication and interpersonal abilities. Ability to work collaboratively in a team environment. Organizational skills for maintaining client records. Knowledge of fashion trends and history.

Experience

Minimum of 3 years in a comparable retail or fashion sales role.

Benefits

Balenciaga offers a stimulating and fulfilling work environment with opportunities for professional development and growth within the brand and the Kering Group.

Culture

Balenciaga prides itself on a diverse and inclusive workplace culture, valuing diversity in all its forms. The company is an Equal Opportunity Employer, committed to selecting talent based on competencies and alignment with brand values, ensuring every employee can reach their full potential.