Sales Associate

Overview

Balenciaga, a prestigious name in luxury fashion, is part of the Kering Group. Renowned for its avant-garde style and innovative designs, the brand continues to push the boundaries of modern fashion. As an employer, Balenciaga offers a dynamic and creative work environment, encouraging professional growth and excellence.

Role & Responsibilities

• Provide exceptional customer service and sales support.
• Present and promote Balenciaga's image and products effectively.
• Offer personalized advice to clients to enhance sales and client database.
• Handle transactions and manage tax-free processes.
• Oversee alterations and client follow-ups.
• Collect and update client information for the database.
• Receive, label, and display products.
• Replenish stock and maintain store organization.
• Prepare and participate in inventory counts.
• Organize and manage stockroom.
• Contribute to qualitative and quantitative reporting.

Qualifications

• Proven experience in luxury fashion retail, particularly in ready-to-wear, accessories, or footwear.
• Excellent interpersonal and listening skills.
• Persuasive with a strong sense of service and presentation.
• Highly developed product and fashion sensitivity, ideally with an existing client book.
• Bilingual in English and ideally proficient in a third language.

Experience

Experience in luxury fashion retail, particularly in ready-to-wear, accessories, or footwear, is required.

Culture

Balenciaga fosters a culture of innovation and creativity, encouraging employees to reach their full potential in a stimulating and rewarding environment. The brand values diversity and inclusivity, believing that varied perspectives enrich the workplace and enhance the client experience.