Sales Associate

Overview

Balenciaga, a prestigious name in the luxury fashion industry, is part of the illustrious Kering Group. Known for its avant-garde designs and innovative approach, Balenciaga has been a trailblazer in the world of haute couture since its inception by Cristóbal Balenciaga in 1917. The brand continues to set trends with its iconic collections of ready-to-wear, leather goods, shoes, and accessories, under the creative direction of Demna since 2015.

Role & Responsibilities

• Welcome and assist clients with personalized service to enhance sales and client loyalty.
• Present and maintain the brand image and product knowledge effectively.
• Handle transactions, tax refunds, and manage alterations.
• Follow up with clients and update client database.
• Receive, tag, and display merchandise.
• Replenish stock and maintain store organization.
• Prepare and participate in inventory counts.
• Contribute to qualitative and quantitative reporting.

Qualifications

• Proven experience in luxury ready-to-wear, accessories, or footwear sales.
• Strong interpersonal skills with excellent listening abilities.
• Persuasive with a high standard of personal presentation and service orientation.
• Deep product and fashion sensitivity, ideally with an existing client book.
• Fluent in English and preferably a third language.

Skills

Experience

A minimum of 2 years of experience in luxury retail sales is required.

Benefits

Balenciaga offers a dynamic work environment that fosters professional growth within the Maison and the Kering Group. Employees benefit from a supportive culture that encourages excellence and potential realization.

Culture

Balenciaga is committed to diversity and inclusion, believing that a diverse workforce enriches the workplace and customer experience. The company promotes equal opportunity and values talent based on skills and brand alignment.