Sales Associate

Overview

Balenciaga, a prestigious name in luxury fashion, was founded by Cristóbal Balenciaga in 1917 and has since been a beacon of modern haute couture. As part of the Kering Group, Balenciaga continues to push the boundaries of fashion with its innovative designs and commitment to digital and social responsibility. The brand remains at the forefront of modernity, offering bold collections that include ready-to-wear for both men and women, accessories, and art objects.

Role & Responsibilities

• Provide exceptional customer service and sales support.
• Present and articulate the brand's DNA and Pierpaolo Piccioli's vision.
• Offer personalized advice to enhance customer experience and drive sales.
• Handle transactions and manage tax-free processes.
• Oversee alterations and follow up with clients.
• Maintain and update client database.
• Receive, label, and display products.
• Replenish stock and maintain store organization.
• Prepare and participate in inventory counts.
• Organize stockroom and contribute to qualitative and quantitative reporting.

Qualifications

• Proven experience in luxury ready-to-wear, accessories, or footwear sales.
• Strong interpersonal skills and excellent listening abilities.
• Persuasive with a keen sense of service and presentation.
• Highly developed fashion and product sensitivity, with a personal client book preferred.
• Fluent in English and ideally proficient in a third language.

Skills

Experience

Confirmed experience in luxury retail sales, particularly in ready-to-wear, accessories, or footwear.

Benefits

Balenciaga offers a stimulating and fulfilling work environment, with opportunities for professional development within the brand and the Kering Group.

Culture

Balenciaga fosters a culture of excellence and diversity, encouraging teams to perform at their best in a supportive and inclusive environment. The brand values diversity in all its forms, believing it enriches the workplace and enhances the customer experience.