Sales Associate

Seniority Entry-Level
Posted Nov 11, 2025

Join Balenciaga at Harrods in London as a Sales Associate. This role requires luxury retail experience and offers a dynamic work environment within the renowned Kering Group.

Overview

Balenciaga, a distinguished name in the luxury fashion industry, was founded by Cristóbal Balenciaga in 1917 and has been a beacon of modern couture since its establishment in Paris in 1937. As part of the Kering Group, Balenciaga continues to lead with innovative designs and a commitment to social responsibility, offering a dynamic and forward-thinking environment for its employees. The brand is renowned for its avant-garde collections and its ability to merge traditional craftsmanship with contemporary aesthetics.

Role & Responsibilities

  • Provide exceptional customer service and ensure a luxurious shopping experience.
  • Achieve and exceed sales targets and KPIs.
  • Maintain an in-depth knowledge of Balenciaga products and collections.
  • Assist in visual merchandising and store presentation.
  • Handle customer inquiries and resolve any issues with professionalism.
  • Contribute to a positive team environment and collaborate effectively with colleagues.

Qualifications

  • Previous experience in luxury retail sales preferred.
  • Strong understanding of the luxury fashion industry.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment.

Skills

Customer service excellence Sales and negotiation Product knowledge Visual merchandising Team collaboration

Experience

A minimum of 2 years of experience in a luxury retail environment is preferred.

Benefits

Competitive salary package, employee discounts, and opportunities for professional development within the Kering Group.

Culture

Balenciaga fosters a culture of innovation and creativity, encouraging employees to push boundaries and think outside the box. The work environment is collaborative and dynamic, with a focus on personal growth and development.