Sales Associate
Join Balenciaga in Gotemba, Japan as a Sales Associate. Engage with luxury fashion, maximize sales, and deliver exceptional customer service in a dynamic and inclusive environment.
Overview
Balenciaga, a distinguished name in luxury fashion, was founded in 1917 by Cristóbal Balenciaga and established its Parisian maison in 1937. Renowned for defining modern couture through innovative form and technique, the brand remains at the forefront of contemporary fashion under the artistic direction of Demna since 2015. Balenciaga, part of the Kering Group, is committed to pushing boundaries with collections that encompass women's and men's prêt-à-porter, accessories, and fine art. The brand is a leader in digital expansion, material development, and social responsibility, consistently setting standards in cutting-edge elegance.
Role & Responsibilities
- Maximize sales and provide exceptional customer experiences and after-sales service.
- Actively acquire new customers and strengthen relationships with existing ones.
- Maintain extensive product knowledge and stay informed about market trends and competitors.
- Foster positive relationships with team members and provide proactive support.
- Adhere to organizational guidelines, maintaining professional appearance and conduct.
Qualifications
- Interest and passion for Balenciaga.
- Experience in fashion and apparel sales, preferably in the luxury sector.
- Sensitivity to products and knowledge of fashion trends.
- Commitment to customer service and client engagement.
- Ability to analyze successes and failures for continuous improvement.
Skills
Experience
Previous experience in fashion and apparel sales, with a preference for luxury industry experience.
Benefits
Uniform provision, comprehensive training programs, extensive welfare insurance, stock leave system, employee discounts, health check-ups, influenza vaccination support, employee assistance programs, corporate defined contribution pension, and long-service awards every five years.
Culture
Balenciaga fosters a culture of diversity and inclusion, believing that varied perspectives enrich the experiences of both employees and customers. The company is committed to equal opportunity employment, valuing alignment with brand values and capabilities. Balenciaga supports all applicants, including those with disabilities, ensuring an accessible recruitment process.