Sales & Client Advisor

Overview

Balenciaga, a prestigious name in the luxury fashion industry, is renowned for its avant-garde designs and commitment to excellence. As part of the Kering Group since 2001, Balenciaga continues to influence global fashion trends with its innovative approach to prêt-à-porter collections, leather goods, and accessories. The brand offers a dynamic and enriching work environment, fostering professional growth and creativity.

Role & Responsibilities

• Achieve daily and monthly sales targets and KPIs through effective sales techniques.
• Act as a host for customers, fostering strong relationships and enhancing customer loyalty.
• Maintain comprehensive product knowledge to deliver exceptional customer service.
• Replenish stock and ensure high standards of product presentation and quality control.
• Uphold store cleanliness and adhere to visual merchandising standards.
• Support compliance with all store processes and follow-up procedures.

Qualifications

• Prior experience in a multinational brand environment, preferably in luxury fashion.
• Strong sense of responsibility and teamwork.
• Ability to work under pressure in a fast-paced setting.
• Proficiency in both spoken and written English and Chinese.

Skills

Experience

Experience in a multinational brand environment, particularly within the luxury fashion sector, is preferred.

Benefits

Balenciaga offers a stimulating and fulfilling workplace environment with opportunities for professional development within the House and the broader Kering Group.

Culture

Balenciaga is committed to fostering a diverse and inclusive workforce. The company values diversity in all its forms as it enriches both the workplace and the client experience. As an Equal Opportunity Employer, Balenciaga selects talent based on competencies and alignment with brand values, ensuring a supportive environment for all employees.