Sales and Client Advisor
Join Balenciaga in Shanghai as a Sales and Client Advisor. Enhance store sales by providing exceptional service and supporting the management team in a dynamic luxury fashion environment.
Overview
Balenciaga, a prestigious name in the luxury fashion industry, is part of the illustrious Kering Group, known for its commitment to creativity and sustainable growth. As an employer, Balenciaga offers a dynamic environment where innovation and excellence are at the forefront, providing employees with opportunities for professional development and career advancement within the brand and the broader Kering Group.
Role & Responsibilities
- Utilize effective sales techniques to achieve daily and monthly sales targets and key performance indicators.
- Serve as a guide for customers, fostering interaction and building strong, lasting client relationships.
- Demonstrate comprehensive product knowledge to deliver superior and professional customer service.
- Ensure inventory levels and product quality, managing in-store displays and merchandise.
- Maintain store cleanliness and ensure visual merchandising standards are met.
- Adhere to all store and company policies and operational procedures.
Qualifications
- Previous experience with an international brand; sales experience is preferred.
- Strong sensitivity and discernment towards brands, apparel, and fashion trends.
- Possess a strong sense of responsibility and team collaboration.
- Ability to work under pressure and willingness to thrive in a challenging environment.
- Excellent communication skills, client relationship management, and interpersonal abilities.
- Proficiency in written and spoken Mandarin and English.
- Ability to utilize MS Office and other computer software.
Skills
Experience
Prior experience in a sales role within an international brand is advantageous.
Benefits
Balenciaga offers limitless learning and growth opportunities, fostering an environment where employees can fully realize their potential in a stimulating and fulfilling work setting.
Culture
Balenciaga is committed to fostering a diverse workforce, believing that diversity in gender, age, nationality, culture, disability, and sexual orientation enriches the workplace and enhances customer experiences. As an equal opportunity employer, Balenciaga welcomes candidates from diverse backgrounds, focusing on skills and brand values during the selection process. The company encourages talent to thrive and succeed, discussing how candidates can excel during the interview process.