Sales and Client Advisor

Overview

Balenciaga, a prestigious name in the luxury fashion industry, operates under the esteemed Kering Group, known for its commitment to creativity and innovation. As an employer, Balenciaga offers a dynamic and enriching environment where employees are encouraged to excel and grow within the brand and the larger Kering family.

Role & Responsibilities

• Utilize effective sales techniques to achieve daily and monthly sales targets and key performance indicators.
• Engage with customers to build strong and lasting relationships, acting as a guide to enhance their shopping experience.
• Demonstrate comprehensive product knowledge to deliver high-quality and professional customer service.
• Ensure optimal stock levels and product quality, managing in-store displays and merchandise effectively.
• Maintain store cleanliness and ensure visual merchandising meets company standards.
• Adhere to all store and company policies and operational procedures.

Qualifications

• Previous experience with an international brand; sales experience is preferred.
• Strong sensitivity and recognition for brand, apparel, and fashion trends.
• Demonstrated responsibility and teamwork orientation.
• Ability to work under pressure in a challenging environment.
• Proficiency in both written and spoken Mandarin and English.
• Competence in using MS Office and other computer software.

Skills

Experience

Experience in sales, particularly within the luxury or fashion industry, is preferred.

Benefits

Balenciaga offers professional development opportunities within the brand and the Kering Group, fostering an environment where leaders are empowered to build and maintain exceptional teams.

Culture

Balenciaga is committed to fostering a diverse workforce, valuing various forms of diversity including gender, age, nationality, culture, disability, and sexual orientation. The company promotes an inclusive environment where all employees can thrive and contribute to the brand's success.