Sales & Client Advisor
Balenciaga in Seoul seeks a Sales & Client Advisor to drive sales, deliver exceptional client service and represent the brand in-store.
Overview
Balenciaga is an avant-garde luxury fashion house known for progressive design and a boundary-pushing aesthetic. As part of the Kering group, the brand benefits from the resources of a major luxury conglomerate while maintaining a distinct creative identity. Balenciaga seeks employees who combine commercial acumen with a deep appreciation for the house’s design language and cultural positioning.
Role & Responsibilities
- Represent the Balenciaga brand and image in all customer interactions and in-store activities.
- Maximise store revenue through proactive selling, client development and targeted conversion of footfall into purchases.
- Deliver exceptional customer service and after‑sales (AS) support to build long-term client relationships.
- Actively identify and develop new clients while nurturing and strengthening relationships with existing customers.
- Monitor market and fashion trends regularly to inform sales approach and client conversations.
- Support colleagues to achieve team targets and enhance overall customer experience.
- Assist the management team with adherence to store procedures and operational standards.
Qualifications
- Demonstrable sensitivity to Balenciaga products and the ability to act in accordance with the brand’s image and values.
- Strong interest in the luxury market with up-to-date knowledge of fashion trends to drive client acquisition and retention.
- Customer-service mindset with excellent verbal communication skills and capability to deliver high-quality after‑sales service.
- Positive, proactive team player who contributes to a collaborative and motivating store environment.
Skills
Experience
Previous experience in luxury retail or high-end client advisory is preferred; demonstrable sales experience and a track record of client development are advantageous.
Education
High school diploma or equivalent; tertiary education in fashion, retail, or business is a plus but not required.
Culture
Balenciaga fosters a dynamic, creative workplace that values bold ideas and rigorous execution. As part of Kering, the brand supports professional development and encourages leaders to build high-performing teams within an inspiring, design‑led environment.