Sales and Client Advisor

Overview

Balenciaga, a distinguished brand within the Kering Group, is renowned for its avant-garde approach to fashion, established in 1917 by Cristóbal Balenciaga. The brand has a rich heritage of innovation and excellence, with a strong global presence in leather goods, footwear, and accessories. As part of Kering, Balenciaga offers its employees opportunities for professional growth within a dynamic and inspiring work environment.

Role & Responsibilities

• Maximize sales and deliver exceptional customer service and after-sales support.
• Regularly assess market and fashion trends to enhance business acumen.
• Strengthen teamwork by supporting colleagues to achieve customer experience goals.
• Enhance brand culture and deliver superior customer experiences both internally and externally.
• Proactively develop new clientele and strengthen relationships with existing customers.
• Assist management in adhering to store procedures.

Qualifications

• Understanding of Balenciaga's product sensitivity and ability to embody the brand's image and values.
• Interest in the luxury market and knowledge of fashion trends to develop new clients and strengthen existing relationships.
• Customer service mindset with excellent communication skills to provide superior service.
• Proactive and positive team player contributing to a positive work environment and teamwork.

Skills

Experience

Experience in luxury retail or a similar customer-facing role is preferred.

Benefits

Balenciaga, as part of the Kering Group, offers a supportive environment for professional growth, encouraging employees to reach their full potential within an inspiring workplace.

Culture

Balenciaga fosters a culture of diversity and inclusion, believing that a variety of backgrounds enriches the workplace and customer experiences. The brand is committed to providing equal opportunities and values the growth and success of its employees.