Sales and Client Advisor
Join Balenciaga in Seoul as a Sales and Client Advisor. Contribute to a prestigious brand within the Kering Group, delivering exceptional customer service and enhancing client relationships.
Overview
Balenciaga, a distinguished member of the Kering Group, is a venerated name in the luxury fashion industry. Established in 1917 by Cristóbal Balenciaga, the brand has been synonymous with avant-garde elegance and innovative design. With a rich heritage rooted in haute couture, Balenciaga has expanded its repertoire to include ready-to-wear collections, leather goods, footwear, and accessories, achieving global acclaim. As part of the Kering Group, Balenciaga is committed to fostering professional growth and excellence among its employees, ensuring a dynamic and inspiring work environment.
Role & Responsibilities
- Maximize sales and deliver exceptional customer service and after-sales support.
- Stay informed about market and fashion trends, as well as the business environment.
- Support colleagues to enhance teamwork and achieve customer experience goals.
- Strengthen brand culture both internally and externally, providing superior customer experiences.
- Proactively develop new clientele and strengthen relationships with existing customers.
- Assist management in adhering to store procedures.
Qualifications
- Understanding of Balenciaga's product sensitivity and ability to embody the brand's image and values.
- Interest in the luxury market and knowledge of fashion trends to develop new clients and strengthen existing relationships.
- Customer service mindset with excellent communication skills for delivering outstanding service.
- Proactive and positive team player contributing to a positive work environment and teamwork.
Skills
Experience
Experience in luxury retail or a similar customer-facing role is preferred.
Benefits
Balenciaga offers a stimulating work environment within the Kering Group, promoting professional growth and the opportunity to work with a team of exceptional leaders.
Culture
Balenciaga is dedicated to cultivating a diverse and inclusive workplace where all employees are encouraged to reach their full potential. The company values diversity in all its forms, believing it enriches the workplace and enhances the customer experience. Balenciaga is committed to providing equal opportunities and fostering an environment where talent can thrive.