Sales and Client Advisor

Location MelbourneVictoriaAustralia
Type Full-Time
Seniority Entry-Level
Posted Mar 1, 2026
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Join Balenciaga in Melbourne as a Sales and Client Advisor. Contribute to luxury fashion sales and customer relations in a dynamic environment.

Overview

Balenciaga, a distinguished name in luxury fashion, was founded by Cristóbal Balenciaga in 1917 and has been a trailblazer in modern couture since its establishment in Paris in 1937. As part of the Kering Group, Balenciaga is renowned for its innovative approach to fashion, consistently pushing the boundaries with its collections of ready-to-wear, accessories, and objets d'art. The brand's commitment to digital innovation and social responsibility keeps it at the forefront of the industry.

Role & Responsibilities

  • Achieve daily and monthly sales targets and KPIs through effective sales techniques.
  • Act as a host for customers, fostering strong relationships and enhancing customer experience.
  • Develop and maintain comprehensive product knowledge to deliver exceptional customer service.
  • Replenish stock and ensure high standards of merchandise presentation and quality control.
  • Maintain store cleanliness and adhere to visual merchandising standards.
  • Support compliance with store processes and follow-up procedures.

Qualifications

  • Experience in a multinational brand environment, preferably in luxury fashion.

Skills

Strong product and fashion sensitivity with an awareness of fashion trends. Excellent interpersonal skills and a strong sense of responsibility and team spirit. Ability to perform under pressure in a fast-paced environment. Proficiency in both spoken and written English. Competency in PC skills, including MS Office and other digital tools.

Experience

Prior experience in a multinational brand environment, particularly within the luxury fashion sector, is preferred.

Benefits

Competitive benefits package including opportunities for professional development within a leading luxury fashion house.

Culture

Balenciaga fosters a dynamic and innovative workplace culture, emphasizing creativity, collaboration, and a commitment to excellence. Employees are encouraged to embrace the brand's pioneering spirit and contribute to its legacy of innovation.