Sales and Client Advisor

Location MelbourneVictoriaAustralia
Type Full-Time
Seniority Entry-Level
Posted Jan 20, 2026
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Join Balenciaga in Melbourne as a Sales and Client Advisor. Contribute to luxury fashion sales and customer service excellence.

Overview

Balenciaga, a prestigious name in the luxury fashion industry, was founded by Cristóbal Balenciaga in 1917 and has been a trailblazer in modern couture since its establishment in Paris in 1937. As part of the Kering Group, Balenciaga is renowned for its innovative approach to fashion, blending traditional craftsmanship with avant-garde designs. The brand is at the forefront of digital innovation and sustainability, continually redefining the boundaries of fashion under the creative direction of Pierpaolo Piccioli.

Role & Responsibilities

  • Achieve daily and monthly sales targets and KPIs through effective sales techniques.
  • Act as a host for customers, fostering strong relationships and enhancing customer loyalty.
  • Maintain comprehensive product knowledge to deliver exceptional customer service.
  • Replenish stock and ensure high standards of merchandise presentation and quality control.
  • Uphold store cleanliness and tidiness, adhering to visual merchandising standards.
  • Support compliance with all store processes and follow-up procedures.

Qualifications

  • Previous experience in a multinational brand environment, preferably in a related field.

Skills

Strong product and fashion sensitivity with an understanding of fashion trends. Excellent command of spoken and written English. Proficiency in MS Office and other digital tools. Ability to work under pressure in a fast-paced environment. Strong sense of responsibility and team spirit.

Experience

Experience in a multinational brand environment is required, with a preference for candidates with related experience in luxury fashion.

Benefits

Competitive benefits package including opportunities for professional development within a leading luxury fashion house.

Culture

Balenciaga fosters a dynamic and inclusive workplace culture that values innovation, creativity, and collaboration. As part of the Kering Group, the brand is committed to sustainability and social responsibility, offering employees a vibrant environment where they can thrive and contribute to the brand's legacy.