Sales & Client Advisor (Keyholder)

Location OrlandoFloridaUSA
Type Full-Time
Seniority Mid-Level
Posted Dec 16, 2025
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Join Balenciaga at Orlando Millenia Mall as a Sales & Client Advisor (Keyholder). Drive sales and contribute to the brand's success in a dynamic retail environment.

Overview

Balenciaga, a prestigious brand under the Kering Group, is renowned for its innovative approach to fashion and luxury. As part of Kering, Balenciaga benefits from the conglomerate's global influence and commitment to sustainability, diversity, and professional development. The brand is dedicated to fostering an environment where creativity and excellence thrive, offering employees the opportunity to grow within the company and the broader Kering family.

Role & Responsibilities

  • Achieve sales targets and contribute to store profitability.
  • Perform opening and closing procedures in alignment with company policies.
  • Organize and maintain the stockroom for efficient merchandise access.
  • Assist management with daily store operations.
  • Balance strengths in sales, operations, merchandising, and personnel management.
  • Maintain effective communication with all departments and staff.
  • Address customer complaints and feedback promptly and appropriately.
  • Support and enforce store operations manual and sustainability policies.
  • Collaborate with the Stock Associate and Operations Manager to minimize store shrinkage.
  • Ensure cash registers and safes are functioning properly and manage cash accuracy and deposits.
  • Assist in implementing visual displays and merchandising according to company standards.
  • Oversee store maintenance, including cleaning and upkeep of fixtures and supplies.

Qualifications

  • 3+ years of experience in a similar role within retail or fashion industries.
  • Proven ability to drive sales and exceed targets.
  • Commercial awareness and strong business acumen.
  • Strategic vision for business development and personal performance.

Skills

Excellent verbal and written communication skills. Ability to manage multiple tasks in a fast-paced environment. Strong interpersonal skills for effective team communication. Proficiency in visual merchandising and store operations.

Experience

A minimum of three years in a comparable role within the retail or fashion sector is required, demonstrating a track record of achieving sales goals and operational excellence.

Benefits

Balenciaga offers a stimulating work environment with opportunities for professional growth within the brand and the Kering Group. Employees are empowered to develop their skills and excel in their roles.

Culture

Balenciaga is committed to cultivating a diverse and inclusive workplace where creativity and innovation are at the forefront. The brand values diversity in all its forms and strives to create an environment where employees can reach their full potential.