Sales & Client Advisor (Keyholder)

Location New York CityNew YorkUSA
Type Full-Time
Seniority Mid-Level
Posted Mar 1, 2026
Apply Now

Join Balenciaga in New York as a Sales & Client Advisor (Keyholder). Drive sales and contribute to the brand's success in a dynamic, inclusive environment.

Overview

Balenciaga, a revered name in the luxury fashion industry, is part of the esteemed Kering Group, known for its commitment to creativity and innovation. As an employer, Balenciaga offers a dynamic environment where employees are encouraged to grow and excel. The company is dedicated to fostering a diverse and inclusive workplace, ensuring that all team members can thrive and contribute to the brand's legacy.

Role & Responsibilities

  • Achieve sales targets and contribute to store profitability.
  • Perform opening and closing procedures in accordance with company policies.
  • Maintain an organized stockroom to facilitate easy access to merchandise.
  • Assist management in overseeing daily store operations.
  • Balance strengths in sales, operations, merchandising, and personnel management.
  • Communicate effectively with all departments, colleagues, and staff.
  • Handle customer complaints and feedback promptly and appropriately.
  • Support and enforce store operations manual and sustainability policies.
  • Manage store shrinkage and ensure operational execution with the Stock Associate and Operations Manager.
  • Ensure cash registers and safe function properly and maintain cash accuracy.
  • Assist with visual display and merchandising according to company standards.
  • Oversee daily cleaning and maintenance of store premises.
  • Ensure proper levels of supplies and maintain store property standards.

Qualifications

  • 3+ years of experience in a similar role, preferably within retail or fashion companies.
  • Proven ability to drive results and exceed sales goals.
  • Commercial awareness and strong business acumen.
  • Strategic vision and high level of personal performance.

Skills

Excellent communication skills, both verbal and written. Ability to manage multiple tasks in a fast-paced environment. Strong interpersonal skills for effective team communication.

Experience

A minimum of three years in a similar role within the retail or fashion industry.

Benefits

Balenciaga offers opportunities for professional development within the brand and the Kering Group, fostering a stimulating and fulfilling workplace environment.

Culture

Balenciaga is committed to creating a diverse and inclusive workplace where all employees are empowered to reach their full potential. The company values creativity, innovation, and excellence, providing a supportive environment for professional growth.