Sales & Client Advisor (Keyholder)
Join Balenciaga in New York as a Sales & Client Advisor (Keyholder). Drive sales and contribute to the brand's success in a dynamic, inclusive environment.
Overview
Balenciaga, a prestigious name in the luxury fashion industry, operates under the esteemed Kering Group, a global leader in apparel and accessories. As an employer, Balenciaga is renowned for its commitment to innovation, creativity, and excellence, offering a dynamic environment where employees are encouraged to thrive and develop professionally. The brand values diversity and inclusion, fostering a workplace where all individuals can contribute to the company's success.
Role & Responsibilities
- Achieve sales targets and contribute to store profitability.
- Perform opening and closing procedures in accordance with company policies.
- Maintain an organized stockroom to facilitate easy access to merchandise.
- Assist management in overseeing daily store operations.
- Balance strengths in sales, operations, merchandising, and personnel management.
- Communicate effectively with all departments, colleagues, and staff.
- Handle customer complaints and feedback promptly and appropriately.
- Support and enforce store operations manual and sustainability policies.
- Manage store shrinkage through effective operational execution.
- Ensure cash registers and safe are functioning properly and manage cash accuracy.
- Assist with visual display and merchandising according to company standards.
- Oversee store maintenance, including cleaning and upkeep of fixtures and supplies.
Qualifications
- 3+ years of experience in a similar role, preferably within retail or fashion companies.
Skills
Experience
A minimum of three years in a comparable position within the retail or fashion sectors, demonstrating a track record of achieving sales goals and managing store operations.
Benefits
Balenciaga offers opportunities for professional development within the brand and the broader Kering Group, fostering a stimulating and fulfilling work environment.
Culture
Balenciaga is dedicated to creating an inclusive and diverse workplace, where employees are empowered to reach their full potential. The company values innovation and excellence, providing a supportive environment that encourages professional growth and development.