Sales & Client Advisor (Keyholder)

Location MiamiFloridaUSA
Type Full-Time
Seniority Mid-Level
Posted Feb 25, 2026
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Join Balenciaga in Miami as a Sales & Client Advisor (Keyholder). Drive sales, manage store operations, and contribute to the brand's success. Apply now!

Overview

Balenciaga, a renowned name in luxury fashion, is part of the prestigious Kering Group, a global leader in apparel and accessories. The brand is celebrated for its innovative designs and commitment to excellence, offering employees a dynamic and enriching work environment. As an employer, Balenciaga is dedicated to nurturing talent and fostering professional growth within the brand and across the Kering Group.

Role & Responsibilities

  • Achieve sales goals and contribute to store profitability.
  • Perform opening and closing procedures of the store.
  • Organize and maintain the stockroom for efficient merchandise access.
  • Assist management in overseeing daily store operations.
  • Balance strengths in sales, operations, merchandising, and personnel management.
  • Maintain effective communication with departments, colleagues, and staff.
  • Handle customer complaints and feedback promptly and appropriately.
  • Implement and enforce store operations manual and sustainability policies.
  • Manage store shrinkage and ensure operational excellence in cash handling.
  • Assist with visual display and merchandising according to company standards.
  • Oversee daily store maintenance and ensure high standards of cleanliness and upkeep.

Qualifications

  • 3+ years of experience in a similar role, preferably in retail or fashion.
  • Proven ability to drive sales and exceed individual and store goals.
  • Strong commercial awareness and business acumen.
  • Strategic vision and high level of personal performance.

Skills

Excellent communication skills, both verbal and written. Ability to manage multiple tasks in a fast-paced environment. Strong interpersonal skills for effective team communication. Genuine passion for the fashion industry.

Experience

A minimum of three years in a similar role within retail or fashion industries is required.

Benefits

Balenciaga offers opportunities for professional development within the brand and the Kering Group, empowering employees to reach their full potential in a stimulating work environment.

Culture

Balenciaga fosters a diverse and inclusive workplace, valuing diversity in all its forms. The company is committed to providing equal opportunities and selecting talents based on competencies and alignment with brand values. Employees are encouraged to excel in a supportive and fulfilling environment.