Sales & Client Advisor (Keyholder)
Join Balenciaga in Glendale as a Sales & Client Advisor (Keyholder). Drive sales and contribute to brand excellence in a dynamic luxury fashion environment.
Overview
Balenciaga, a prestigious brand renowned for its avant-garde style and innovative designs, operates under the esteemed Kering Group, a global leader in luxury fashion. As an employer, Balenciaga offers a dynamic and inspiring environment where creativity and excellence are at the forefront. The brand is dedicated to fostering professional growth and development within its team, providing opportunities for advancement within Balenciaga and across the Kering Group.
Role & Responsibilities
- Achieve sales goals and targets.
- Perform opening and closing procedures of the store.
- Ensure the stockroom is organized for easy access to merchandise.
- Assist management in overseeing daily store operations.
- Balance strengths in sales, operations, merchandising, and personnel management.
- Maintain effective communication with all departments and staff.
- Handle customer complaints and feedback promptly and appropriately.
- Support and enforce store operations manual and suggest necessary updates.
- Implement and enforce sustainability policies at local and global levels.
- Partner with Stock Associate and Operations Manager to minimize store shrinkage.
- Ensure cash registers and safe are functioning properly and manage cash accuracy and bank deposits.
- Assist with visual display and merchandising according to company standards.
- Oversee daily cleaning and maintenance of the store's interior and exterior.
- Maintain high standards for fixtures, shelving, and store supplies.
Qualifications
- 3+ years of experience in a similar role within retail or fashion companies.
- Ability to manage multiple tasks in a fast-paced environment.
- Proven ability to exceed sales goals and drive results.
- Strong commercial awareness and business acumen.
- Strategic vision for business development and personal performance.
Skills
Experience
A minimum of three years in a comparable position, preferably within the retail or fashion sectors.
Benefits
Balenciaga offers opportunities for professional development and growth within the brand and the Kering Group, fostering a stimulating and fulfilling work environment.
Culture
Balenciaga is committed to creating an inclusive and diverse workplace, celebrating differences in race, color, religion, gender, and more. The brand values diversity as a means to enrich both the workplace and the client experience, and is dedicated to setting employees up for success.