Sales & Client Advisor (Keyholder)
Join Balenciaga in Costa Mesa as a Sales & Client Advisor (Keyholder). Drive sales and contribute to the brand's success in a dynamic luxury fashion environment.
Overview
Balenciaga, a distinguished name in the luxury fashion industry, operates under the esteemed Kering Group, known for its portfolio of iconic brands. As an employer, Balenciaga offers a dynamic and enriching environment where innovation and creativity are at the forefront. The brand is committed to fostering professional growth and development within its teams, providing opportunities for advancement both within Balenciaga and across the Kering Group.
Role & Responsibilities
- Achieve sales targets and contribute to store profitability.
- Oversee opening and closing procedures of the store.
- Ensure the stockroom is organized for efficient merchandise access.
- Assist management in daily store operations.
- Balance strengths in sales, operations, merchandising, and personnel management.
- Maintain effective communication with all departments and staff.
- Handle customer complaints and feedback promptly and appropriately.
- Implement and enforce store operations manual and provide feedback for updates.
- Enforce sustainability policies at both local and global levels.
- Partner with Stock Associate/Operations Manager/Sales Team to minimize store shrinkage.
- Ensure proper functioning of cash registers and safe, and manage cash accuracy and bank deposits.
- Assist with visual display and merchandising according to company standards.
- Communicate visual standards information to the team as needed.
- Oversee daily cleaning and maintenance of store premises.
- Maintain high standards for fixtures, shelving, carpeting, lighting, and supplies.
- Ensure adequate stock of supplies at all times.
Qualifications
- 3+ years of experience in a similar role, preferably in retail or fashion.
- Proven ability to drive results and exceed sales goals.
Skills
Experience
A minimum of 3 years in a similar role within retail or fashion industries.
Benefits
Balenciaga offers opportunities for professional development and growth within the brand and the Kering Group. Employees are empowered to excel and reach their full potential in a stimulating work environment.
Culture
Balenciaga fosters a diverse and inclusive workplace, valuing differences in race, color, religion, sex, sexual orientation, gender identity, national origin, disability, and veteran status. The brand is dedicated to creating a supportive environment where all employees can thrive.