Sales & Client Advisor (Keyholder)

Location BostonMassachusettsUSA
Type Full-Time
Seniority Mid-Level
Posted Nov 6, 2025
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Join Balenciaga in Boston as a Sales & Client Advisor (Keyholder). Drive sales, manage operations, and contribute to the brand's luxury fashion legacy.

Overview

Balenciaga, a prestigious brand under the Kering Group, is renowned for its innovative designs and commitment to luxury fashion. As part of Kering, a global leader in apparel and accessories, Balenciaga offers a dynamic and inclusive workplace where creativity and excellence are at the forefront.

Role & Responsibilities

  • Achieve sales targets and contribute to store profitability.
  • Perform opening and closing procedures in alignment with company policies.
  • Organize and maintain the stockroom for efficient merchandise access.
  • Assist in the oversight of daily store operations.
  • Balance strengths in sales, operations, merchandising, and personnel management.
  • Maintain effective communication with all departments and staff.
  • Address customer complaints and feedback promptly and appropriately.
  • Support and enforce store operations manual and sustainability policies.
  • Partner with team to minimize store shrinkage through effective operational execution.
  • Ensure proper functioning of cash registers and safe, and manage cash accuracy and bank deposits.
  • Assist in visual display and merchandising according to company standards.
  • Oversee store maintenance, including cleaning and upkeep of fixtures and supplies.

Qualifications

  • 3+ years of experience in a similar role, preferably in retail or fashion.
  • Proven ability to drive sales and exceed goals.
  • Commercial awareness and strong business acumen.
  • Strategic vision for business development.

Skills

Excellent verbal and written communication skills. Ability to manage multiple tasks in a fast-paced environment. Strong interpersonal skills for effective team collaboration.

Experience

A minimum of three years in a comparable role within the retail or fashion industry is required.

Benefits

Balenciaga offers opportunities for professional growth within the brand and the Kering Group, fostering a stimulating and fulfilling workplace environment.

Culture

Balenciaga is dedicated to cultivating a diverse and inclusive workforce. The brand values diversity in all its forms and believes it enriches both the workplace and client experience. As an Equal Opportunity Employer, Balenciaga selects talent based on competencies and alignment with brand behaviors, ensuring a supportive environment for success.