Sales & Client Advisor (Keyholder)

Location Beverly HillsCaliforniaUSA
Type Full-Time
Seniority Mid-Level
Posted Mar 1, 2026
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Join Balenciaga in Beverly Hills as a Sales & Client Advisor (Keyholder). Contribute to luxury retail success with a focus on sales, operations, and customer service.

Overview

Balenciaga, a prestigious brand under the Kering Group, is renowned for its innovative fashion and luxury goods. As part of Kering, Balenciaga offers a dynamic work environment that fosters creativity and professional growth, providing employees with opportunities to excel within the brand and the larger conglomerate.

Role & Responsibilities

  • Achieve sales targets and contribute to store profitability.
  • Oversee store opening and closing procedures.
  • Maintain an organized stockroom for efficient merchandise access.
  • Assist management in daily store operations.
  • Balance strengths in sales, operations, merchandising, and personnel management.
  • Facilitate effective communication with all departments and staff.
  • Address customer complaints and feedback promptly and appropriately.
  • Adhere to and enforce the store operations manual, suggesting updates as necessary.
  • Implement and uphold sustainability policies locally and globally.
  • Minimize store shrinkage through effective inventory management.
  • Ensure proper functioning of cash registers and safe, maintaining cash accuracy and timely bank deposits.
  • Assist with visual merchandising and display implementation as directed.
  • Communicate visual standards and updates to the team.
  • Oversee store maintenance, ensuring cleanliness and functionality of fixtures and supplies.

Qualifications

  • 3+ years of experience in a similar role within retail or fashion industries.
  • Proven ability to drive sales and exceed targets.
  • Strong commercial awareness and business acumen.
  • Strategic vision for business development and personal performance.

Skills

Excellent verbal and written communication skills. Ability to manage multiple tasks in a fast-paced environment. Strong interpersonal skills for effective team communication. Passion for the fashion industry.

Experience

A minimum of three years in a comparable role within the retail or fashion sectors, demonstrating a track record of sales success and operational excellence.

Benefits

Balenciaga offers a stimulating work environment with opportunities for professional development within the brand and the Kering Group. Employees are empowered to create high-performing teams and reach their full potential.

Culture

Balenciaga is committed to fostering a diverse and inclusive workplace, valuing the unique contributions of individuals from various backgrounds. The company promotes a culture of excellence, creativity, and growth, ensuring employees are supported in their professional journeys.