Sales & Client Advisor (Keyholder)
Join Balenciaga in Beverly Hills as a Sales & Client Advisor (Keyholder). Drive sales and ensure store operations on Rodeo Drive. Competitive compensation and growth opportunities.
Overview
Balenciaga, a prestigious name in luxury fashion, is part of the esteemed Kering Group, a global leader in apparel and accessories. The brand is renowned for its innovative designs and commitment to excellence, offering a dynamic and enriching work environment for its employees.
Role & Responsibilities
- Achieve sales targets and objectives.
- Perform opening and closing procedures of the store.
- Organize and maintain the stockroom for efficient merchandise access.
- Assist management in daily store operations.
- Balance strengths in sales, operations, merchandising, and personnel management.
- Maintain effective communication with all departments and staff.
- Handle customer complaints and feedback promptly and appropriately.
- Implement and enforce the store operations manual and provide feedback for updates.
- Enforce sustainability policies locally and globally.
- Partner with the Stock Associate/Operations Manager/Sales Team to minimize store shrinkage.
- Ensure cash registers and safe are functioning properly and manage cash handling standards.
- Assist with visual display and merchandising according to company standards.
- Oversee daily cleaning and maintenance of the store's interior and exterior.
- Ensure proper levels of supplies are maintained.
Qualifications
- 3+ years of experience in a similar role within retail or fashion industries.
- Proven ability to drive sales results, exceeding individual and store goals.
- Strategic vision and high personal performance standards.
Skills
Experience
A minimum of three years in a similar role, preferably within the retail or fashion sector, demonstrating a proven track record of exceeding sales goals and managing store operations.
Benefits
Balenciaga offers opportunities for professional development within the brand and the Kering Group, fostering a stimulating and fulfilling work environment.
Culture
Balenciaga is dedicated to fostering a diverse and inclusive workforce, believing that diversity enriches both the workplace and client experience. The company is committed to equal opportunity employment and supports employees in reaching their full potential.