Sales and Client Advisor

Location Hong KongChina
Type Full-Time
Seniority Entry-Level
Posted Mar 1, 2026
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Join Balenciaga in Hong Kong as a Sales and Client Advisor. Contribute to the brand's luxury retail experience and grow within the Kering Group.

Overview

Balenciaga, a distinguished name in luxury fashion, was founded by Cristóbal Balenciaga in 1917 and has been a beacon of modern couture since its establishment in Paris in 1937. As part of the Kering Group, Balenciaga continues to innovate in the realms of ready-to-wear, accessories, and objets d'art, maintaining a strong presence in the digital and material development spheres. The brand is renowned for its commitment to social responsibility and cutting-edge elegance, with Pierpaolo Piccioli currently at the helm as Creative Director.

Role & Responsibilities

  • Achieve daily and monthly sales targets and KPIs through effective sales techniques.
  • Act as a host for customers, fostering strong relationships.
  • Maintain comprehensive product knowledge and deliver exceptional customer service.
  • Replenish stock and uphold high standards of merchandise presentation and quality control.
  • Ensure store cleanliness and adhere to visual merchandising standards.
  • Support compliance with store processes and follow-up procedures.

Qualifications

  • Experience in a multinational brand environment; related experience is advantageous.
  • Sensitivity to product and fashion trends.

Skills

Strong sense of responsibility and team spirit. Ability to work under pressure in a fast-paced environment. Proficiency in both spoken and written English and Chinese. Competency in PC skills, including MS Office and other digital tools.

Experience

Prior experience in a multinational brand environment is required, with related experience considered a plus.

Benefits

Balenciaga offers opportunities for professional development within the House and the Kering Group, fostering a stimulating and fulfilling workplace environment. The company is committed to diversity and inclusion, ensuring a rich and varied workplace experience.

Culture

Balenciaga prides itself on a culture of innovation, creativity, and excellence. As part of the Kering Group, the company is dedicated to empowering its employees to reach their full potential, fostering a diverse and inclusive environment that values the unique contributions of each team member.