Sales and Client Advisor

Location DalianLiaoningChina
Type Full-Time
Seniority Mid-Level
Posted Dec 18, 2025
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Join Balenciaga in Dalian as a Sales and Client Advisor. Contribute to the brand's legacy in a dynamic environment, focusing on client engagement and sales excellence.

Overview

Balenciaga, a distinguished name in the luxury fashion industry, is part of the esteemed Kering Group, known for its commitment to creativity and innovation. As an employer, Balenciaga offers a dynamic environment where employees are encouraged to embody the brand's values and contribute to its legacy of excellence.

Role & Responsibilities

  • Achieve sales targets and key performance indicators.
  • Address client requests and complaints, ensuring effective communication with the Management Team.
  • Provide insightful feedback regarding clients to the Management Team.
  • Collaborate with the stock team to ensure product availability.
  • Stay informed on market trends and the business environment.
  • Inspire clients by embodying Balenciaga's values and ensure a seamless client journey.
  • Present the Balenciaga universe with a storytelling approach, offering tailored advice.
  • Maintain visual merchandising standards and execute product presentation guidelines.
  • Create and update the client portfolio, fostering long-term relationships.
  • Participate in teamwork, assisting colleagues to enhance client experience and achieve goals.
  • Perform front-of-house and back-of-house duties, including processing transactions and managing deliveries.
  • Support after-sales services, ensuring adherence to omnichannel policies.

Qualifications

  • Successful completion of Balenciaga onboarding and Omnichannel Client Journey training (for internal candidates).
  • Minimum of 2 years of relevant sales experience (for external candidates).

Skills

Strong communication and interpersonal skills. Ability to work collaboratively in a team-oriented environment. Proficiency in client relationship management. Knowledge of market and fashion trends. Competence in handling retail operations and transactions.

Experience

A minimum of 2 years of relevant sales experience is required for external candidates. Internal candidates should have completed the Balenciaga onboarding path and Omnichannel Client Journey training.

Benefits

Employees enjoy a comprehensive benefits package, including opportunities for professional growth and development within the Kering Group.

Culture

Balenciaga fosters a culture of innovation and excellence, encouraging employees to engage authentically with clients and embody the brand's values. The workplace is collaborative, with a focus on sustainability and professional development.