Sales and Client Advisor

Posted Jan 1, 2026

Join Balenciaga in Busan as a Sales and Client Advisor. Contribute to the brand's legacy of elegance and innovation while providing exceptional customer service.

Overview

Balenciaga, a storied fashion house founded in 1917 by Cristóbal Balenciaga, is renowned for its bold innovations in silhouette and technique, defining modern couture. Now part of the Kering Group, Balenciaga continues to push the boundaries with its collections, encompassing women's and men's ready-to-wear, accessories, and objects. The brand is at the forefront of modernity, engaging with the digital realm, advancing material innovation, and actively practicing social responsibility. Balenciaga offers a dynamic environment where employees are encouraged to grow professionally and contribute to the brand's legacy of elegance and innovation.

Role & Responsibilities

Maximize sales and provide exceptional customer service and after-sales support.
Regularly assess market and fashion trends as well as the business environment.
Enhance teamwork by supporting colleagues to deliver outstanding customer experiences and achieve targets.
Strengthen brand culture internally and externally, ensuring superior customer experiences.
Actively develop new clients and consistently strengthen relationships with existing clients.
Assist the management team in adhering to store procedures.

Qualifications

Understanding of Balenciaga's product sensitivity and ability to embody the brand's image and values.
Interest in the luxury market and knowledge of fashion trends to develop new clients and strengthen existing relationships.
Customer service mindset with excellent communication skills to provide superior service.
Proactive and positive team player contributing to a positive work environment and teamwork enhancement.

Skills

Strong customer service and communication skills. Ability to understand and embody luxury brand values. Proactive approach to client development and relationship management. Teamwork and collaboration skills.

Experience

Experience in luxury retail or a similar customer-facing role is preferred.

Benefits

Balenciaga, as part of the Kering Group, is committed to fostering professional growth and providing an inspiring work environment where employees can maximize their potential.

Culture

Balenciaga is dedicated to nurturing a diverse workforce, believing that diversity enriches the workplace and enhances customer experiences. The company welcomes applicants of all backgrounds and provides equal opportunities, selecting talent based on Balenciaga's behavioral competencies. The brand is committed to the growth and success of its employees, exploring opportunities for them to excel during the interview process.