Sales and Client Advisor

Location BroadbeachQueenslandAustralia
Type Full-Time
Seniority Entry-Level
Posted Mar 1, 2026
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Join Balenciaga in Broadbeach as a Sales and Client Advisor. Contribute to sales targets and enhance customer satisfaction in a dynamic luxury fashion environment.

Overview

Balenciaga, a renowned luxury fashion house founded by Cristóbal Balenciaga in 1917, is a subsidiary of the Kering Group, a global leader in luxury apparel and accessories. Known for its avant-garde designs and innovative approach to fashion, Balenciaga continues to push the boundaries under the artistic direction of Demna. The brand offers a diverse range of products including women's and men's ready-to-wear, accessories, and objets d'art, maintaining a strong presence in the digital realm and upholding modern social responsibilities.

Role & Responsibilities

  • Achieve daily and monthly sales targets and KPIs through effective sales techniques.
  • Act as a host for customers, fostering strong relationships and enhancing customer satisfaction.
  • Develop and maintain comprehensive product knowledge to provide exceptional customer service.
  • Replenish stock and maintain high standards of merchandise presentation and quality control.
  • Ensure store cleanliness and uphold visual merchandising standards.
  • Support compliance with all store processes and follow-up procedures.

Qualifications

  • Prior experience in a multinational brand environment is preferred.
  • Demonstrated product and fashion sensitivity with a strong understanding of fashion trends.

Skills

Strong sense of responsibility and team spirit. Ability to work under pressure in a fast-paced environment. Proficiency in both spoken and written English. Competency in PC skills, including MS Office and other digital tools.

Experience

Previous experience in retail or a similar customer-facing role within a multinational brand environment is advantageous.

Benefits

Employees enjoy a dynamic work environment with opportunities for professional growth and development within the prestigious Kering Group.

Culture

Balenciaga fosters a culture of innovation, creativity, and excellence, encouraging employees to push boundaries and redefine modern fashion. As part of the Kering Group, the company values sustainability and social responsibility, creating a progressive and inclusive workplace.