Sales and Client Advisor

Location BeijingChina
Type Full-Time
Seniority Mid-Level
Posted Feb 11, 2026
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Join Balenciaga in Beijing as a Sales and Client Advisor. Contribute to luxury fashion excellence in a dynamic, innovative environment.

Overview

Balenciaga, a distinguished name in the luxury fashion industry, is part of the esteemed Kering Group, known for its commitment to creativity and sustainable growth. As an employer, Balenciaga offers a dynamic environment where innovation and tradition coexist, providing employees with opportunities to contribute to a legacy of excellence.

Role & Responsibilities

  • Achieve sales targets and key performance indicators.
  • Address client requests and complaints, reporting to management.
  • Provide detailed client feedback to the management team.
  • Collaborate with the stock team to ensure product availability.
  • Stay informed on market trends and the business environment.
  • Inspire clients by embodying Balenciaga's brand values.
  • Ensure seamless execution of the omnichannel client journey.
  • Present the Balenciaga universe with a storytelling approach.
  • Provide tailored advice and maintain high standards of client service.
  • Maintain visual merchandising standards and product presentation.
  • Create and update client portfolios, engaging in long-term relationships.
  • Facilitate teamwork and assist colleagues in achieving goals.
  • Participate in sustainability initiatives.
  • Perform front-of-house and back-of-house duties, including transactions and stock control.
  • Support after-sales services and provide feedback to management.

Qualifications

  • Successful completion of Balenciaga onboarding and training programs for internal candidates.
  • Minimum of 2 years of relevant sales experience for external candidates.

Skills

Strong communication and interpersonal skills. Ability to work collaboratively in a team-oriented environment. Proficiency in client relationship management. Knowledge of retail operations and visual merchandising. Adaptability to a fast-paced retail environment.

Experience

A minimum of 1 year as a Sales Associate for internal promotions or 2 years of relevant sales experience for external candidates.

Benefits

Employees enjoy a comprehensive benefits package, including opportunities for professional development and career advancement within the Kering Group.

Culture

Balenciaga fosters a culture of innovation and excellence, encouraging employees to embody the brand's values in every client interaction. The workplace is collaborative, with a focus on sustainability and continuous improvement.