Sales Advisor

Location IbizaBalearic IslandsSpain
Type Full-Time
Seniority Entry-Level
Posted Mar 1, 2026
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Join Balenciaga in Ibiza as a Sales Advisor. Enhance customer experiences and drive sales in a dynamic, luxury fashion environment.

Overview

Balenciaga, a distinguished name in luxury fashion, is part of the esteemed Kering Group, a global leader in apparel and accessories. Known for its innovative approach and commitment to excellence, Balenciaga offers a dynamic environment where creativity and professional growth are at the forefront. Employees are empowered to contribute to the brand's legacy while being part of a supportive and diverse team.

Role & Responsibilities

  • Develop and maintain comprehensive product knowledge to deliver exceptional customer service.
  • Stay informed about current products, trends, and collections to effectively communicate with customers.
  • Replenish stock and ensure high standards of merchandise presentation.
  • Handle customer complaints, seeking assistance when necessary, to resolve issues satisfactorily.
  • Stay updated with customer requirements and operating procedures.
  • Be aware of daily sales targets and employ sales techniques to achieve them.
  • Ensure all procedures and policies are understood and adhered to.
  • Maintain personal appearance and presentation in line with company standards.
  • Comply with Security and Health and Safety regulations.
  • Open and close the store according to business needs and company security rules.
  • Perform additional duties as required within the scope of the Sales Consultant role.

Qualifications

  • Previous experience in a similar sales role.
  • Experience in a customer service position with direct customer interaction.

Skills

Ability to adapt to frequent changes and high-pressure environments. Strong communication and interpersonal skills. Fluency in Spanish and English; a third language is advantageous. Ability to initiate contact and communication. Team-oriented mindset with a focus on common goals.

Experience

Previous experience in sales or customer service roles is required, with a focus on face-to-face customer interaction.

Benefits

Balenciaga offers a stimulating and fulfilling workplace environment with opportunities for professional development within the House or the Kering Group.

Culture

Balenciaga fosters a diverse and inclusive workplace, valuing diversity in all forms as it enriches both the workplace and client experience. The company is committed to equal opportunity and supports employees in reaching their full potential.