Retail Training Manager

Overview

Balenciaga, a distinguished name in luxury fashion, was founded by Cristóbal Balenciaga in 1917 and has been a pioneer in modern couture since its establishment in Paris in 1937. As part of the Kering Group, Balenciaga continues to lead with innovative collections and a commitment to social responsibility. The brand is renowned for its avant-garde approach and its ability to blend traditional craftsmanship with contemporary design.

Role & Responsibilities

• Develop and implement comprehensive retail training strategies aligned with the Retail Excellence strategy and Global Retail Training framework.
• Create and manage a cohesive retail training community across all regions and training levels.
• Monitor and support the rollout of training programs with regional training and management teams.
• Foster a culture of strategic coaching and feedback among store managers to enhance performance and client experience.
• Oversee and develop retail training teams at both headquarters and regional levels.

Qualifications

• Minimum of 10 years of experience in training design, development, and deployment or management within luxury retail.
• Previous experience in a global retail environment in a similar role is preferred.
• Strong passion for fostering a learning culture and talent development.

Skills

Experience

A minimum of 10 years in training design, development, and deployment or management experience in luxury retail.

Benefits

Balenciaga offers a stimulating and fulfilling workplace environment with opportunities for professional development within the House and the Kering Group.

Culture

Balenciaga is committed to creating a diverse and inclusive workforce, believing that diversity enriches both the workplace and client experience. The company fosters a culture where employees are empowered to reach their full potential in a supportive and dynamic environment.