Retail Operations Manager
Join Balenciaga in New York as a Retail Operations Manager, East Coast. Drive operational excellence across retail locations. Competitive salary offered.
Overview
Balenciaga, a distinguished name in the luxury fashion industry, operates under the esteemed Kering Group, a global leader in luxury goods. As an employer, Balenciaga is renowned for fostering an environment that encourages professional growth and innovation, offering its employees the opportunity to thrive within a dynamic and prestigious brand.
Role & Responsibilities
- Strategically evaluate and enhance current systems in collaboration with the Director of Operations and retail leadership to improve operational excellence and client experience.
- Cultivate positive relationships and maintain open communication with retail leadership, store teams, and key stakeholders.
- Train and educate retail teams, including store management, on company policies and procedures.
- Coordinate with cross-functional partners on regional retail projects.
- Provide prompt resolutions to store inquiries and conduct routine operational checks at store locations.
- Ensure store compliance with company policies and procedures in collaboration with various departments such as Finance, Sales Audit, and Inventory Control.
- Manage inventory control, including cycle counts and stock management, and oversee supply orders within budget constraints.
- Oversee operational aspects of store projects, including openings, closings, and relocations, and manage operations for store marketing events.
Qualifications
- Minimum of 3 years of retail operational experience, preferably in a luxury or fashion environment.
- Experience in multi-store management and working with cross-functional partners in a multinational corporation.
Skills
Experience
At least 3 years of experience in retail operations, with a focus on multi-store management in a fast-paced, luxury or fashion environment.
Benefits
Balenciaga offers a stimulating and fulfilling workplace environment with opportunities for professional development within the House or the Kering Group.
Culture
Balenciaga is committed to fostering a diverse and inclusive workplace. The company values diversity in all its forms and believes it enriches the workplace and client experience. As an Equal Opportunity Employer, Balenciaga selects talents based on competencies and alignment with brand behaviors, ensuring a supportive environment for all employees.