Regional Retail Training Manager

Location DubaiUAE
Type Full-Time
Seniority Manager
Posted Jan 24, 2026
Apply Now

Join Balenciaga in Dubai as a Regional Retail Training Manager, overseeing training strategies within the EMEA region. Enhance luxury retail performance through strategic training initiatives.

Overview

Balenciaga, a distinguished name in luxury fashion, is part of the Kering Group, a global leader in apparel and accessories. Known for its avant-garde style and innovative designs, Balenciaga offers a dynamic and creative work environment that values excellence and craftsmanship.

Role & Responsibilities

  • Identify and assess overall and individual retail training needs through career development plans and store performance.
  • Define and implement the regional training strategy.
  • Adapt centrally developed training materials to the regional context.
  • Deploy training content and ensure proper rollout, understanding, and assimilation by teams on topics such as onboarding, new hires, store openings, client experience, management, performance, and operations.
  • Evaluate the effectiveness and return on investment (ROI) of training programs.
  • Lead and manage a team of regional trainers and in-store training ambassadors.

Qualifications

  • Fluent in English and Arabic; other languages appreciated.
  • Proficient in Microsoft Office Suite.

Skills

Understanding of luxury retail, KPIs, and client experience. Strong facilitation and presentation skills. Team management abilities. Comfortable with digital tools. Strong public speaking skills. Ability to prioritize tasks according to business needs. Rigor, organizational skills, and versatility. Strong problem-solving abilities. Availability, adaptability, and customer service orientation. Ability to maintain a positive work environment while embodying the brand’s values and behaviors.

Experience

Extensive experience in retail training within the luxury sector, with a proven track record of managing training programs and teams.

Education

Bachelor's degree in Business Administration, Human Resources, or a related field.

Benefits

Competitive benefits package including health insurance, retirement plans, and employee discounts on luxury products.

Culture

Balenciaga fosters a culture of innovation and creativity, encouraging employees to push boundaries while maintaining a commitment to quality and excellence. The company values diversity and inclusivity, creating a supportive and collaborative environment.