Client Ambassador
Join Balenciaga in Seoul as a Client Ambassador, contributing to sales and customer service excellence in a luxury fashion environment.
Overview
Balenciaga, a prestigious fashion house established in 1917 by Cristóbal Balenciaga, is renowned for its avant-garde designs and has been a part of the Kering Group since 2001. The brand is celebrated for its conceptual ready-to-wear collections, leather goods, footwear, and accessories, maintaining a strong global presence. As an employer, Balenciaga is committed to fostering professional growth within its team, encouraging employees to realize their full potential in an inspiring work environment.
Role & Responsibilities
- Maximize sales and provide exceptional customer service and after-sales support.
- Regularly analyze market and fashion trends to inform business strategies.
- Enhance teamwork by supporting colleagues in delivering outstanding customer experiences and achieving targets.
- Strengthen brand culture and provide superior customer experiences both internally and externally.
- Actively develop new clientele and strengthen relationships with existing customers.
- Assist management in adhering to store procedures.
Qualifications
- Understanding of Balenciaga's product sensitivity and ability to embody the brand's image and values.
- Interest in the luxury market and knowledge of fashion trends to develop new clients and strengthen existing relationships.
- Customer service mindset and excellent communication skills to provide superior service and after-sales support.
- Proactive and positive team player contributing to a positive work environment and enhanced teamwork.
Skills
Experience
Experience in luxury retail or a related field is preferred.
Benefits
Balenciaga offers a supportive environment for professional growth, encouraging employees to maximize their potential within the Kering Group.
Culture
Balenciaga is dedicated to nurturing a diverse workforce, believing that diversity enriches the workplace and enhances customer experiences. The company welcomes applicants from all backgrounds and provides equal opportunities based on talent and capabilities.