Associate Store Manager

Overview

Balenciaga, a renowned name in the luxury fashion industry, is part of the illustrious Kering Group, a global leader in apparel and accessories. As an employer, Balenciaga is committed to fostering a dynamic and inclusive work environment, promoting creativity, and encouraging professional growth. The brand is synonymous with innovation and excellence, offering employees the opportunity to work in a prestigious and forward-thinking company.

Role & Responsibilities

• Assist the Store Director in overseeing floor coverage, driving sales, visual merchandising, and operational functions.
• Analyze sales results on a daily, weekly, and monthly basis and provide constant assessments.
• Support the Store Director in reporting relevant information to headquarters and sharing it with the store team.
• Monitor the business environment, including local competition, and provide feedback and reports to the Flagship Store Director.
• Implement action plans defined with headquarters and ensure follow-up.
• Update the store team on key performance indicators (KPIs) and support them in achieving targets.
• Create and maintain a positive work environment, embodying brand behaviors and motivating the team.
• Assist in setting up team and individual activities, such as morning briefs and one-on-one meetings.
• Manage Department Managers and support their activities, providing feedback and development plans.
• Oversee clienteling approach and ensure store atmosphere upholds brand image.
• Supervise sales to ensure client satisfaction and maintain Balenciaga's qualitative standards.
• Manage inventory activities and warehouse stock, ensuring alignment with sales potential.
• Ensure compliance with legal, safety, security, and internal requirements.
• Challenge and improve current processes to sustain growth and ensure efficiency.

Qualifications

• At least 3 years of experience in a managerial position.
• Significant experience in the sale of luxury goods or retail.
• Successful managerial experience of a team, with the ability to set goals, delegate work, and follow up on results.

Skills

Experience

A minimum of 3 years in a managerial role within the luxury retail sector, with a proven track record in sales and team management.

Benefits

Balenciaga offers a comprehensive benefits package, including health insurance, employee discounts, and opportunities for professional development within the Kering Group.

Culture

Balenciaga fosters a culture of innovation, inclusivity, and excellence. The brand values creativity and encourages employees to express their individuality while working collaboratively towards common goals. The work environment is dynamic and fast-paced, reflecting the brand's commitment to maintaining its position at the forefront of the luxury fashion industry.