Technical Advisor

Location HamburgHamburgGermany
Type Full-Time
Seniority Mid-Level
Posted Mar 6, 2026
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Join a leading luxury brand in Hamburg as a Technical Advisor, providing expert support and enhancing customer satisfaction. Full-time role.

Overview

As a leading entity in the luxury fashion industry, this brand is renowned for its commitment to innovation, craftsmanship, and exceptional customer service. Part of a prestigious conglomerate, it offers a dynamic and inspiring work environment where creativity and excellence are at the forefront.

Role & Responsibilities

  • Provide expert technical advice and support to clients and sales teams.
  • Collaborate with the commercial department to enhance customer satisfaction.
  • Analyze and resolve technical issues related to products.
  • Conduct training sessions for internal teams on technical aspects of products.
  • Develop and maintain strong relationships with key stakeholders.

Qualifications

  • Bachelor's degree in a relevant technical field.
  • Proven experience in a technical advisory or support role.
  • Strong understanding of technical products and solutions.

Skills

Excellent problem-solving skills. Strong communication and interpersonal skills. Ability to work collaboratively in a team environment. Proficiency in technical software and tools. Fluency in German and English.

Experience

A minimum of 2-3 years of experience in a technical advisory or support role within the luxury or fashion industry is required.

Education

Bachelor's degree in a relevant technical field.

Culture

This brand fosters a culture of innovation and excellence, encouraging employees to push boundaries and redefine luxury. The workplace is characterized by a collaborative spirit and a dedication to sustainability and craftsmanship.