Sales Associate

Location DubaiDubaiUAE
Type Full-Time
Seniority Entry-Level
Posted Mar 12, 2026
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Leading luxury fashion house in Dubai seeks a Sales Associate to drive boutique sales and nurture high-value client relationships.

Overview

A leading luxury fashion house and member of a major luxury group, known for artisan craftsmanship, refined product design and a global boutique network. The employer prioritizes elevated client service, rigorous brand standards and internal talent development across retail and commercial functions.

Role & Responsibilities

  • Deliver exemplary, personalised service to high-net-worth and international clientele to develop long-term relationships and repeat business.
  • Achieve and exceed individual and store sales targets through proactive client acquisition, clienteling and upselling.
  • Manage sales transactions, returns and basic cash-handling procedures accurately using the store point-of-sale system.
  • Maintain boutique visual standards and merchandising directives to reflect the brand aesthetic and seasonal campaigns.
  • Build and update client records in the CRM to ensure effective follow-up, appointment management and after-sales service.
  • Support stock replenishment, inventory counts and loss-prevention practices to protect brand assets.
  • Contribute to a collaborative store environment by participating in team briefings, training and local marketing initiatives.

Qualifications

  • Proven retail sales experience, preferably within the luxury or premium fashion sector.
  • Strong interpersonal skills with a client-centric approach and polished presentation.
  • Numerical accuracy and experience handling transactions and basic reconciliation.
  • Flexible availability including evenings, weekends and public holidays according to boutique trading hours.
  • Legal right to work in the UAE.

Skills

Clienteling and CRM maintenance Point-of-sale (POS) systems Visual merchandising Cash handling and basic reconciliation Strong verbal communication and active listening Basic Microsoft Office (Outlook, Excel) or equivalent

Experience

Typically 1–3 years of customer-facing retail experience, ideally with at least some exposure to the luxury goods or fashion sector and demonstrated sales achievement.

Education

Secondary education (high school diploma) required; formal retail or hospitality training or tertiary study in business, fashion or related fields is an advantage.

Culture

The organisation cultivates a client-focused, detail-oriented retail culture where refinement and service excellence are paramount. Teams are internationally diverse, fast-paced and committed to continuous learning and brand stewardship.