CRM Coordinator

Seniority Mid-Level
Posted Mar 6, 2026

Join a luxury brand in Munich as a CRM Coordinator. Enhance customer engagement and drive CRM strategies. Full-time position.

Overview

This esteemed brand, part of a prestigious luxury conglomerate, is renowned for its commitment to excellence and innovation in the fashion industry. As an employer, it offers a dynamic environment where creativity and craftsmanship are celebrated, providing employees with opportunities to excel and grow within the luxury sector.

Role & Responsibilities

  • Manage and execute CRM campaigns to enhance customer engagement.
  • Analyze customer data to identify trends and insights.
  • Collaborate with sales and marketing teams to align CRM strategies.
  • Develop and maintain customer segmentation models.
  • Monitor CRM performance metrics and report on campaign effectiveness.

Qualifications

  • Bachelor's degree in Marketing, Business, or related field.
  • Proven experience in CRM or related field.
  • Strong analytical skills and attention to detail.
  • Proficiency in CRM software and tools.
  • Excellent communication and interpersonal skills.

Skills

CRM software proficiency Data analysis Campaign management Customer segmentation Communication skills

Experience

A minimum of 2-3 years of experience in CRM or a related field is required.

Education

Bachelor's degree in Marketing, Business, or a related field.

Culture

The brand fosters a culture of creativity and innovation, encouraging employees to push boundaries and redefine luxury. It values diversity and inclusivity, creating a supportive and inspiring workplace.