VIC and Client Operations Assistant

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Location ParisIle-de-FranceFrance
Type Internship
Seniority Intern
Posted Feb 24, 2026

Join 24S.com in Paris as a VIC and Client Operations Assistant. This full-time internship offers hands-on experience in luxury fashion e-commerce.

Overview

24S.com, a distinguished member of the LVMH group, stands as a beacon of luxury e-commerce, offering a curated selection of high-end fashion. As an employer, 24S.com is committed to fostering an environment that values creativity, innovation, and the development of its employees, providing them with opportunities to thrive in the fast-paced luxury fashion industry.

Role & Responsibilities

  • Coordinate commercial edits and trade marketing initiatives in collaboration with internal teams such as CRM, Communication, and Merchandising.
  • Analyze the quantitative and qualitative results of commercial edits.
  • Ensure the dispatch of Welcome emails for high-value orders.
  • Assist Personal Shoppers in creating tailored looks for VVIC clients based on their profiles and purchase history.
  • Participate in Personal Shopping sessions in Paris and events organized by 24S or partner brands.
  • Execute gifting campaigns.
  • Analyze and monitor the quality of client interactions.
  • Respond to positive reviews on Trust Pilot.
  • Contribute to projects involving the deployment of new features and automation.

Qualifications

  • Enrollment in a business school or equivalent university program at a minimum of a bachelor's level.

Skills

Proficiency in French and English. Strong analytical and synthesis capabilities. Passion for fashion and the luxury industry. Customer service orientation and client satisfaction focus. Excellent interpersonal and communication skills. Initiative, proactivity, and organizational skills.

Experience

Entry-level position suitable for beginners.

Education

Bachelor's degree or equivalent in progress.

Benefits

The role offers a unique opportunity to gain hands-on experience in the luxury fashion e-commerce sector, with exposure to various facets of client operations and VIC strategies.

Culture

24S.com cultivates a dynamic and inclusive workplace culture that emphasizes innovation, collaboration, and the continuous development of its team members. As part of the LVMH group, it upholds the highest standards of excellence and creativity, providing a stimulating environment for those passionate about luxury fashion.