24S.com CRM Lifecycle Project Assistant Intern

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Seniority Intern
Posted Feb 24, 2026

Join 24S.com in Paris as a CRM Lifecycle Project Assistant Intern. Gain hands-on experience in luxury fashion marketing automation.

Overview

24S.com, a distinguished entity within the LVMH conglomerate, is a premier destination for luxury fashion enthusiasts. As part of the world's leading luxury goods group, 24S.com offers a dynamic and innovative work environment, fostering growth and excellence in the realm of high-end retail.

Role & Responsibilities

  • Execute operational and strategic implementation of customer lifecycle campaigns on 24S.
  • Oversee cross-channel automated CRM campaigns, including emails, push notifications, and in-app messages using Braze.
  • Continuously optimize existing customer journeys through a test and learn approach.
  • Contribute to the design and deployment of new automated journeys for activation, retention, repurchase, anti-churn, and loyalty.
  • Monitor weekly and monthly CRM KPIs.
  • Participate in the Lifecycle Roadmap and Marketing Automation projects.
  • Assist in the implementation of new CRM channels aligned with business objectives.
  • Draft requirements for the integration of new data or features within CRM tools.
  • Collaborate with Product, Tech, and Data teams to enhance CRM journeys.
  • Configure, test, and validate new campaigns or tool evolutions.
  • Coordinate with the artistic direction to evolve CRM formats.
  • Contribute to qualitative and quantitative studies to enrich customer knowledge with the Data team.
  • Conduct competitive intelligence and benchmark CRM and loyalty best practices.

Qualifications

  • Currently pursuing a Master's degree (Bac +4/+5) in Business, Marketing, Digital, or Data.
  • Prior experience in CRM, digital marketing, e-commerce, or data through internships or placements, preferably in the luxury or fashion sector.
  • Fluency in French and English.

Skills

Analytical and synthesis skills. Attention to detail and dynamic approach. Proactive with strong interpersonal skills. Technical proficiency in CRM/marketing automation tools, tracking, and basic HTML/SQL/Liquid knowledge.

Experience

Entry-level experience in CRM, digital marketing, e-commerce, or data through internships or placements.

Education

Pursuing a Master's degree in Business, Marketing, Digital, or Data.

Benefits

This internship offers a comprehensive exposure to CRM and marketing automation within a luxury fashion context, providing valuable industry insights and professional growth opportunities.

Culture

24S.com embraces diversity and inclusivity, recognizing and recruiting talent from all backgrounds. The company fosters a collaborative and innovative environment, encouraging creativity and professional development.